Legal
Our agreements, attachments, and policies.
The documents below govern our services. The Master Services Agreement (MSA) is the umbrella contract; service-specific attachments apply when you engage us for that service. The Data Processing Agreement (DPA) covers how we handle data on your behalf.
Site policies
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Privacy Policy
How we collect, use, and protect personal information collected through this website, including SMS opt-in data.
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Terms of Service
The terms that apply to your use of this website and our online communications.
Master agreement
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Master Services Agreement (MSA)
The umbrella contract between Candor Tech Solutions and Client. Governs all Services, Orders, statements of work, proposals, and Service Attachments.
Service attachments
These attachments incorporate by reference into the MSA when the corresponding service is ordered.
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Managed IT Services Attachment
Scope, service levels, and responsibilities for our flat-rate Managed IT engagement.
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Co-Managed IT Services Attachment
Terms for engagements where we work alongside an internal IT team or another provider.
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Compliance Services Attachment
Scope and limitations for compliance-related work (e.g., HIPAA, CMMC, PCI-DSS readiness, policy and documentation support).
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AI Services Attachment
Terms for services involving artificial intelligence tools — usage, data handling, model outputs, and Client responsibilities.
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Schedule of Third-Party Services
Terms that apply when we resell, procure, or facilitate third-party software, hardware, or cloud services on your behalf — including links to each vendor's terms and privacy policy.
Data processing
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Data Processing Agreement (DPA)
Our standard DPA covering how we process personal data on Client's behalf, including security measures, sub-processors, and data subject rights.
Questions?
If you need a signed copy, a redline, or have questions about any of these documents, contact us at info@candortechsolutions.com or call 530-245-8976.